Robotic Process Automation can be used in various process areas.
There are integrated core processes and function-specific processes. With integrated core processes, the IT resources to be used are very high, but also have a high significance of the processes in the company. RPA can be used in specialized applications, such as ERP or internal CRM systems, to reduce the load on IT resources.
The focus of RPA, however, is on the subordinate and function-specific processes that often occur in accounting or personnel management. The effort of processing such subordinate processes is immensely high, such as travel expense accounting, but the degree of specialization in IT solutions is relatively low.
Therefore, the focus of RPA processes is on administrative and recurring tasks that can relieve the employee to deal with more important business processes, which contributes to the profitability of the company.