Robotic Process Automation (RPA)
Automated processing of structured business processes by RPA
Take pressure off your employees with the RPA solution from INPOSIA. The robot-controlled process automation relieves you of administrative tasks.
RPA can and should support companies in the implementation of digital transformation.
The RPA robot acts as a virtual employee, using existing applications or systems to automate repetitive tasks. The advantage is that these are directly linked to the user interface in the required systems and therefore no changes in the business processes need to be made.
Machine learning and artificial intelligence (AI) can be used to create and define rules and specifications for the RPA robot in advance. The use of AI allows the RPA robot to make intelligent decisions and to react flexibly to different and unforeseen situations.
The tasks and processes of RPA are particularly diverse. They are used where processes are repeated, whencommands are given or when predictable interactions with IT processes occur.
Increased data and process quality
Handover of administrative tasks
What are the cost advantages of RPA?
The most important advantage is the cost savings that come with RPA, as the use of software robots can reduce personnel costs. The hiring of new employees, who have to perform monotonous and repetitive tasks, can be avoided, thus saving on personnel costs. Thus, employees who spend their working time performing constantly recurring administrative tasks can use their time for more meaningful tasks and let the RPA technology take over these tasks.
Another decisive advantage of RPA is the speed of the process.
RPA robots perform tasks faster than human manpower can do it. They can imitate the human execution of a process step and thus accelerate it. Software robots can also be used 24/7, which generally speeds up and optimizes process steps.
A software robot works qualitatively instead of quantitatively. Qualitative means that human errors cannot occur here, because the robot has been programmed for its work step. In monotonous tasks, human errors can quickly occur, which are accompanied by rework. This entire process can be completely avoided here with the RPA technology and the employees can be assigned other tasks that, for example, promote their strengths. Those who have been freed from tiresome and repetitive routine work can concentrate on other challenges within the company or more on their customers.
The high application potential of RPA is demonstrated by the automation of entire business processes.
Up to 15% of all workflows and processes taking place in a company can be automated by RPA immediately and without changes to the internal structure. This gain in efficiency is mainly generated by rule-based processes with low complexity. A further 30% or so of work steps can be automated by RPA after redesigning processes.
These are mainly non-standardised and non-rule-based processes, but non-digitised work steps can also be automated. Of course, not all work processes in a company can be automated by RPAs, as the deployment of employees is unavoidable, especially in the case of highly complex and value-adding processes. Nevertheless, practice shows the great potential of RPAs through increased use and an increase in efficiency in the corporate environment.
Robotic Process Automation has a wide range of applications that can handle simple routine tasks as well as complex IT applications using AI. However, RPA is mostly used in customer service, where administrative tasks are most frequently performed via various system applications.
Langmann, C.; Turi, D., Robotic Process Automation – Digitalisierung und Automatisierung von Prozessen; Vorraussetzungen, Funktionsweise und Implementierung am Beispiel des Controllings und Rechnungswesens, 1. edition, 2020
Robotic Process Automation can be used in various process areas.
There are integrated core processes and function-specific processes. With integrated core processes, the IT resources to be used are very high, but also have a high significance of the processes in the company. RPA can be used in specialized applications, such as ERP or internal CRM systems, to reduce the load on IT resources.
The focus of RPA, however, is on the subordinate and function-specific processes that often occur in accounting or personnel management. The effort of processing such subordinate processes is immensely high, such as travel expense accounting, but the degree of specialization in IT solutions is relatively low.
Therefore, the focus of RPA processes is on administrative and recurring tasks that can relieve the employee to deal with more important business processes, which contributes to the profitability of the company.
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